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Frequently Asked Questions

Here are a range of common questions people have.


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New South Wales

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Booking Questions

What is the cost?

Attend in person - all 4 tracks AU$595

Virtual Plus - all 4 tracks) AU$395

Virtual Basic - all 4 tracks AU$295 - single track AU$99

FHDU Discovery - low cost access to sponsors' special offers and presentations - AU$45

Conference extras

  • Conference dinners - AU$95 each
  • Workshops - AU$30 (2 hours) - AU$15 (1 hour)

Guide in other currencies multiply the AUD cost by 1.1 for NZD, 0.7 for USD, 0.6 for GBP
and 0.7 for Euros

Can I add one or more tracks to my booking (Virtual Basic option)?

If you have booked a single track and want to add one more, just do a new/additional booking. If you want to upgrade to all 4 tracks, email us at We will give you a promo code to discount the bundle by the amount you have already paid

Single day/track bookings are not available for the in-person and Virtual Plus options

What if I have to cancel a booking?

We will refund as follows:

  • by 31 August 2022 - full refund of fee paid
  • 1 September to 31 October 2022 - fee paid less AU$100
    (you still get access to 21 bonus recordings)
  • from 1 November to 8 November 2022 no refund (you will still have access to all 78 recordings, all exhibitor special offers and (if you are cancelling in-person or Virtual Plus) you remain in the prize draw)

An alternative to cancellation (up to 31 October 2022) - convert the in-person event to Virtual Plus or Virtual Basic (full program), with a refund of the cost difference.


Recording Questions

What presentations will be recorded?

All presentations given at the event as well as other sponsored and other presentations supplied as recordings only. All sponsored recordings will be included in every track package. Workshops and dinner presentations will not be recorded.

When will the recordings be available to book for and how long will they be available to view?

Recordings are included in all participation options - In-Person, Virtual Plus and Virtual Basic. Virtual Basic will remain open to book (purchase access to) after the event until 31 January 2023. Bonus recordings will be available as released progressively in the lead up to the conference. All recordings will continue to be available to view online until 28 February 2023.

What will the recordings cost?

Access to recordings is included at no extra cost for those attending In person or Virtual Plus.

Recordings are also available as a no-frills Virtual Basic package as a complete set and as individual tracks, as follows:

  • Mega-bundle - $295 (all four tracks for less than the price of 3)
  • DNA: Genetic research - $99
  • Researching abroad - $99
  • Australia & New Zealand - $99
  • Methodology & General - $99

The cost is the same whether pre-booked or booked later - up to 31 January 2023

Can I share the recordings with others?

Unfortunately, we have to say no. Recordings are licensed for personal use only - to you and your immediate family. They are available for online viewing only. They must not be viewed in a public or group environment. A unique access code is given to every person. Copyright ownership remains with the presenter.


Travel and Venue Questions


There are a number of hotels within 3-10 km of the venue. Some have special pricing for our conference attendees

Click here for more details

  • Morning and afternoon tea – included with admission.
  • Lunch – included with admission.
  • 3 separate rooms will be used for serving food and drink
  • Conference dinners - optional extras on Days 2 and 3 of the conference - $95 each
    Click here for details of the menu and program
  • Special dietary requirements – can be requested on the booking form
Getting there and getting around

Castle Hill is the opposite side of the city to the airport, nearly an hour away by car.

Click here for more details on various options


General Questions

Will COVID-19 rules impact FHDU 2022?

Most Covid restrictions are now lifted.

For those still hesitant to travel, the Virtual Plus, Virtual Basic and FHDU 2022 Discovery options offer excellent ways to experience much what FHDU 2022 will offer - with the significant bonus of savings on travel, accommodation and catering costs.

Have a question?

Feel free to send us a message, and we'll respond as soon as we can.